At Cery English, we are committed to protecting your privacy and personal information. This policy explains how we collect, use and protect your data.
We collect the following types of information:
• Personal information: Full name, email
• Account information: Username, encrypted password
• Learning information: Course progress, scores, learning time
• Technical information: IP address, browser type, device used
• Cookies and tracking data to improve user experience
Your information is used for the following purposes:
• Providing and maintaining online educational services
• Personalizing learning experience and recommending appropriate content
• Sending notifications about courses, updates and important information
• Customer support and answering questions
• Analyzing and improving service quality
• Complying with legal requirements and protecting user rights
We apply advanced security measures:
• SSL/TLS encryption for all data transmission
• Password encryption using bcrypt algorithm
• Firewall system and 24/7 security monitoring
• Strict access control with multi-factor authentication
• Regular data backups and disaster recovery planning
• Regular information security training for staff
We only share information in the following cases:
• With your explicit consent
• With trusted service partners (payment, email, analytics)
• When required by law or competent authorities
• To protect user rights and safety
• In case of business merger or acquisition
All partners must sign strict confidentiality agreements.
You have the following rights regarding your personal information:
• Right of access: View personal information we store
• Right to edit: Update or correct inaccurate information
• Right to delete: Request account and personal data deletion
• Right to restrict: Limit personal information processing
• Right to portability: Export data in readable format
• Right to object: Refuse information processing for marketing purposes
We store information according to these principles:
• Account information: Until you request account deletion
• Learning data: 7 years after completing the last course
• Payment information: 5 years per legal requirements
• System logs: 2 years for security and troubleshooting purposes
• Marketing data: Until you unsubscribe from communications
After the specified period, data will be securely deleted.
This policy may be updated periodically to reflect changes in services or legal requirements. We will notify you of significant changes via email or platform notifications.