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Feedback and Complaints on Online Services

Speaker A

Who contacted customer support?

Speaker B

Anna contacted customer support.

Speaker A

What problem did Anna have?

Speaker B

She could not access the content.

Speaker A

How did Anna contact support?

Speaker B

She contacted support via online chat.

Speaker A

When did Anna purchase the subscription?

Speaker B

She purchased it last week.

Speaker A

What did customer support ask for?

Speaker B

They asked for her order number.

Speaker A

What was the order number?

Speaker B

The order number was 12345.

Speaker A

How long will it take to fix the problem?

Speaker B

It will be fixed within 24 hours.

Speaker A

What compensation did Anna receive?

Speaker B

She received an extra week of service.

Speaker A

How did Anna feel about the support?

Speaker B

She was thankful for the quick response.

Speaker A

Did the customer support appreciate feedback?

Speaker B

Yes, they appreciated her feedback.