Subtitle
Terjemahan
Anna had just returned to her hotel room after a long day of sightseeing. She noticed the trash was full, the bed wasn’t made, and the bathroom needed cleaning. She decided to call the reception. On the phone, she politely said, “Hello, this is room 305. Could you please send someone to clean my room?” The receptionist responded kindly, “Of course, Ms. Anna. Our housekeeping team will be there within 15 minutes.” Later that evening, Anna found that the air conditioner was not working properly, and the room was too hot. She went down to the reception and explained, “Excuse me, the air conditioner in my room isn’t working. Could I please change to another room?” The receptionist checked the system and replied, “Yes, we have another room available on the fourth floor. Would you like us to help move your luggage?” Anna felt relieved and thanked the receptionist for the quick support.
Anna baru saja kembali ke kamar hotelnya setelah seharian bertamasya. Dia melihat tempat sampah penuh, tempat tidur belum dirapikan, dan kamar mandi perlu dibersihkan. Dia memutuskan untuk menelepon resepsionis. Di telepon, dia dengan sopan berkata, "Halo, ini kamar 305. Bisakah Anda mengirim seseorang untuk membersihkan kamar saya?" Resepsionis menjawab dengan ramah, "Tentu saja, Bu Anna. Tim tata graha kami akan tiba dalam 15 menit." Malam itu, Anna mendapati bahwa AC tidak berfungsi dengan baik, dan kamar terlalu panas. Dia turun ke resepsionis dan menjelaskan, "Permisi, AC di kamar saya tidak berfungsi. Bisakah saya pindah ke kamar lain?" Resepsionis memeriksa sistem dan menjawab, "Ya, kami memiliki kamar lain yang tersedia di lantai empat. Apakah Anda ingin kami membantu memindahkan barang bawaan Anda?" Anna merasa lega dan berterima kasih kepada resepsionis atas dukungan cepatnya.